Free Returns + Package Protection
Shop with peace of mind knowing that all eligible* items in your order are protected against return fees and covered if lost, stolen, or damaged in transit. Return or exchange your items without any extra hidden fees, like handling fees or restocking fees.*Some items may not be eligible for this service, such as items that are final sale or subject to certain promotional terms. By opting out of this service, you will be responsible for a return label fee of $11.95. Your package won't be protected if lost, stolen, or damaged in transit. The price of this service includes a $1.98 flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total.Package Protection
File a claim here- https://resolution.seel.com/
Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.
- Loss: Domestic packages not delivered 30 days after order fulfillment (the date when the order is shipped by the merchant) or international packages not delivered 60 days after order fulfillment are considered lost.
- Theft: Packages marked as delivered but not received by the shopper are considered stolen, though in some cases this may be due to non-criminal delivery issues or confusion. Theft must be reported within seven days of the package being marked as delivered. To qualify as a case of theft, supporting documents, such as a police report, may be required. For details, see What Supporting Docs are Required for a Claim of Theft? in Seel's help center.
- Damage: Package Protection covers items that have been damaged beyond the point of usability—fractured, shattered, bent (if not bendable), crushed, etc. It does not cover cosmetic damage such as scratches or dents, manufacturing damages, packaging errors, or unsealed items. Damage must be reported within seven days of the package being marked as delivered.
If a shopper runs into one of these issues with their order, they can initiate a Package Protection claim. Shoppers can open claims by either contacting the merchant directly or using the Seel Resolution Center, which is linked in the Checkout+ confirmation email sent to the shopper. Seel then verifies the claim and pays out the full refund value of the purchased item without needing the merchant to cover the cost.For more information, please read the Package Protection Terms and Conditions. (edited)
Shop with peace of mind knowing that all eligible* items in your order are protected against return fees and covered if lost, stolen, or damaged in transit. Return or exchange your items without any extra hidden fees, like handling fees or restocking fees.*Some items may not be eligible for this service, such as items that are final sale or subject to certain promotional terms. By opting out of this service, you will be responsible for a return label fee of $11.95. Your package won't be protected if lost, stolen, or damaged in transit. The price of this service includes a $1.98 flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total.Package Protection
File a claim here- https://resolution.seel.com/
Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.
- Loss: Domestic packages not delivered 30 days after order fulfillment (the date when the order is shipped by the merchant) or international packages not delivered 60 days after order fulfillment are considered lost.
- Theft: Packages marked as delivered but not received by the shopper are considered stolen, though in some cases this may be due to non-criminal delivery issues or confusion. Theft must be reported within seven days of the package being marked as delivered. To qualify as a case of theft, supporting documents, such as a police report, may be required. For details, see What Supporting Docs are Required for a Claim of Theft? in Seel's help center.
- Damage: Package Protection covers items that have been damaged beyond the point of usability—fractured, shattered, bent (if not bendable), crushed, etc. It does not cover cosmetic damage such as scratches or dents, manufacturing damages, packaging errors, or unsealed items. Damage must be reported within seven days of the package being marked as delivered.
If a shopper runs into one of these issues with their order, they can initiate a Package Protection claim. Shoppers can open claims by either contacting the merchant directly or using the Seel Resolution Center, which is linked in the Checkout+ confirmation email sent to the shopper. Seel then verifies the claim and pays out the full refund value of the purchased item without needing the merchant to cover the cost.For more information, please read the Package Protection Terms and Conditions. (edited)
- Ground within 3-4 business days - FREE
- 2 Day Delivery within 2 business days - $12
- Overnight - Next day - $40
We offer Exchanges & Returns within 30 days of the order date. All items must be unworn and have the original tag and hygienic liner attached. We are unable to refund for expedited shipping costs on the original order. Use this link to start your exchange or return. Returns are subject to a $7.95 return fee which will be deducted from your refund.
Please note that some exclusions apply. For final sale products or promotions, please take a look at our return policy page.
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REVIEWS
- LBLaura B.Verified BuyerI recommend this productBody Shape HourglassHeight 5' 7"Weight 151 - 200 lbs.Bra Band Size 34Bra Cup Size ARated 5 out of 5 stars10 hours agoGood Addition to order
Good Addition to order
Was this helpful?TTA321 seconds ago🖤 🖤 🖤
- DJDeja J.Verified BuyerI recommend this productBody Shape HourglassHeight 5' 5"Weight 151 - 200 lbs.Dress Size 10Bra Band Size 38Bra Cup Size DDRated 5 out of 5 stars23 hours agoProtection Plan
Great add on when trying to find your perfect fit!
Was this helpful? - ICIvona C.Verified BuyerI recommend this productBody Shape HourglassHeight 5' 10"Weight 151 - 200 lbs.Dress Size 8Bra Band Size 36Bra Cup Size DDRated 5 out of 5 stars1 week agoNice protection
I am happy this service is offered.
Was this helpful? - AHAja H.Verified BuyerI recommend this productHeight 5' 9"Bra Cup Size GRated 5 out of 5 stars4 weeks agoWorth It
Gave me peace of mind.
Was this helpful? - AHAja H.Verified BuyerI recommend this productHeight 5' 9"Bra Cup Size GRated 5 out of 5 stars4 weeks agoPeace of Mind
Package protection gives me peace of mind, especially in my sketchy adjacent neighborhood. I am not worried about someone taking my package.
Was this helpful? - TTracyI recommend this productRated 4 out of 5 stars1 month ago4 Stars
Flattering but the material is too much like a bathing suit for the event I am
Going to.
Was this helpful? - MLMia L.Verified BuyerI recommend this productRated 5 out of 5 stars1 month agoGet it just incase
Great option
Was this helpful? - EelizabethI recommend this productRated 5 out of 5 stars1 month ago5 Stars
amazing dress !!!!
delicious fit
love the color blocking
perfect perfect perfect
thank you
Was this helpful? - MAMaura A.Verified BuyerI recommend this productRated 5 out of 5 stars1 month agoAbsolutely great customer service!
My dress arrived quickly!
Was this helpful? - LRLala R.Verified BuyerI recommend this productHeight 5' 5"Weight 201 - 250 lbs.Dress Size 18Bra Cup Size DDRated 5 out of 5 stars1 month agoWorth it
I thought at first this was a scam but it def pays off
Was this helpful? - ACAmy C.Verified BuyerI recommend this productBody Shape HourglassHeight 5' 6"Torso measurement 33.5-34.5 inchesWeight 151 - 200 lbs.Dress Size 14Bra Band Size 38Bra Cup Size DRated 5 out of 5 stars1 month agoDidn’t have to use
Didn’t have to use the return thankfully
Was this helpful? - AJAngela J.Verified BuyerI recommend this productBody Shape HourglassHeight 5' 7"Weight 201 - 250 lbs.Dress Size 16Bra Band Size 40Bra Cup Size DRated 5 out of 5 stars1 month agoEasy Exchange/Return
The return/exchange process was super easy and this was much appreciated.
Was this helpful?